Eero is a popular home networking device that creates a mesh network to improve Wi-Fi coverage throughout your home.
It’s a reliable and convenient way to ensure that you have a strong and stable internet connection no matter where you are in your home.
However, if you’re seeing a red light on your eero, it’s a sign that there’s a problem that needs to be addressed. This can be frustrating and disruptive to your internet connectivity.
How do I fix the red light on my eero? In this article, I’ll guide you on how to fix the issue and get your eero back up and running in no time.
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Why is my eero red?
If your eeros are showing a red light, it usually indicates that there is an issue with the device’s internet connection or that your internet service provider (ISP) is down.
If you notice this red light only on one of your eeros, it means that eero is not connected to the rest of the eero network.
Here are a few potential reasons why your eero may be displaying a red light.
Basic whole home coverage: Eero mesh WiFi routers
More range, more power: Eero Pro 6E Wifi System
Common Causes of the Red Light on eero
There are several common causes of the red light on eero, including
Connectivity issues
If your eero device is having trouble connecting to the internet, it will display a red light.
This could be due to a variety of factors, including issues with your modem or ISP.
The red light is an indication that the eero device is not able to establish a connection to the internet, possibly due to a misconfigured modem, a weak signal from the modem, or a problem with the ISP’s network.
Hardware issues
If your eero device is experiencing hardware issues, it may display a red light.
Possible causes could be a damaged internal component, a malfunctioning power supply, or a problem with the router itself.
However, this could be a rare case as these mesh devices are rock solid and durable.
Software Update
Eero devices automatically update their software to ensure that they’re running smoothly. During the update process, the device may display a red light.
This is normal and the light should turn blue once the update is complete.
Device connectivity issue
If an Eero device is not communicating with other Eero devices in the network, it will display a red light.
This is an indication that there is a problem with the device’s connection to the network.
This problem can be caused by interference, a weak signal, or a configuration issue.
Troubleshooting: How do I fix the red light on my eero
If the LED light is red on all your eeros
Now that you know why your eero might be showing a red light, let’s explore how to fix it. We recommend the following steps.
Restart Your eero system
If your internet connection isn’t working properly, the first step is to restart your Eero system.
To do this, unplug your primary eero router and all beacons from the power source, wait 30 seconds, and then plug them back in. This will reset your Eero system and may fix the issue.
Check for Eero system updates
If restarting your Eero system doesn’t fix the issue, the next step is to check for updates.
Eero regularly releases software updates to improve performance and fix bugs.
To check for updates, open the Eero app and navigate to Settings > Software Updates.
Check Your Connection
Ensure that your eero is properly connected to your modem and is receiving a stable and strong signal. Make sure there are no loose cables or connection issues. You can take the following actionable steps to ensure the devices are properly connected.
Physically inspect the cable connections on your eero gateway device.
Inspect the power cables of the eero and modem. Make sure both devices are plugged into a live power source. Verify if the LEDs on both devices are ON.
Next, check the ethernet cable linking the gateway eero and your modem. Ensure the ethernet cable is properly plugged in. You should hear a clicking sound when you’re inserting the ethernet cable into both ethernet gigabit ports.
Once all cables are properly inspected, you can use eero’s Home WiFi System App to check your network status. You can use eero’s Home WiFi System App to manage your eero devices. You can install the app from the app store and sign up or log in if you already have login details. After logging in, you will notice one of the following network status effects.
Everything looks good. This means everything is connected and working properly.
Check bedroom/kitchen/living room. This means an internet connection is present, but a device is disconnected in this area. In most cases, this can be resolved by restarting the device.
Connecting to the internet. You should expect this to happen if you just restarted the device. However, if it continues for a long time, it may indicate a hardware fault or an issue with your ISP.
Internet outage. You probably have an internet connection problem. In this case, you should get in touch with your ISP to resolve this problem.
Internet connection issue. In this case, the internet connection is available, but there is a problem connecting to it. Most likely, the device is either not powered on or the gateway/login credential is incorrect.
Restart your home network
If resetting your eero device doesn’t work, try restarting your home network.
You can do this by unplugging your modem and all eeros from the power source, waiting for 30 seconds, and then plugging them back in.
The easiest and most efficient way to troubleshoot a network is to power cycle it.
Check for interference
Interference from other devices, such as microwaves and cordless phones, can disrupt your eero device’s connection.
Make sure to keep other devices away from your eero device.
Contact your ISP
It is not uncommon for your internet service provider to experience a temporary outage.
If none of the above solutions worked, contact your ISP to find out if they are experiencing any outages.
If there’s an outage on their end, they’ll indicate when things will return to normal. If you need help identifying your ISP, look them up here.
Check for hardware issues
If your eero device is experiencing hardware issues, you may need to replace the device or seek support from eero’s customer service team.
Contact customer support
If none of the above steps work, it’s time to contact Eero support. Eero has a dedicated support team that can help you troubleshoot any issues with your Eero system. You can contact Eero support via phone, email, or live chat.
If the LED light is red on one of your eeros
If you are experiencing the red LED on one of your eeros, here are a few ways to fix it.
Change the placement of the eero
If you place one of your eeros, wrongly, it would unavoidably flash red indicating it’s unable to connect to the rest of the network.
You can review the placement of the eero if this is the case.
Place your eero in an open and elevated place. Avoid placing it in a closet or behind thick walls.
Place your eero in an open and elevated place. Avoid placing it in a closet or behind thick walls.
Use the eero app to ensure the device is within network range with other eeros.
Remove the eero from the network and reconnect it.
After correctly positioning the Eero with the rest of the network range, if the LED is still blinking red, disconnect the device.
This will allow you to troubleshoot the issue without affecting other devices connected to the network. To do this
Launch the eero app on your smartphone and select advanced settings.
Choose the specific eero you want to remove.
Tap Remove from the network, then tap Remove again to confirm. The app will remove the eero from the list.
Tap the blue plus icon on the top right of the application screen. Top on Add or replace Eero devices.
Choose to Add an eero device.
When the device is located, you can set a custom name for it.
You will then be able to add Eero to your network.
After reconnecting the eero, verify if it is still blinking red.
Eero blinking blue. What does this mean?
The Eero system broadcasts Bluetooth to pair with your smartphone during setup. When your Eero blinks blue, it’s broadcasting Bluetooth to pair with your phone.
As soon as the connection is established, the LED turns solid blue, indicating that the eero App is setting up the network
Frequently Asked Questions
Is the red light dangerous?
No, the red light is not dangerous. It simply indicates that there is an issue that needs to be resolved.
The red light is a warning indicator that lets you know that the eero is not connected and this issue needs to be addressed.
How do I reset my eero?
Locate the reset button on the back of the device. Press and hold it for 10 seconds to reset the device.
What should I do if I’ve tried all of these steps and my eero is still showing a red light?
If you’ve tried all of these steps and your eero is still showing a red light, contact eero support for further assistance.
Final Words
In conclusion, a red light on your eero device can be a cause for concern. But it is important to understand the underlying causes and take action to resolve the issue.
By understanding the meaning of the red light on eero, you can quickly troubleshoot and resolve any issues with your eero network.
If you are still experiencing issues with your eero network after following these steps, we recommend reaching out to eero’s customer service team for additional support.
