Whenever you plan to sell or give away your Eero beacon, your first step should be to restore it to factory defaults. In this way, the new owner can set it up again.
When your Eero beacon malfunctions, there are several troubleshooting options available, including resetting it. Like other Eero systems, resetting an Eero beacon is as simple as pressing a button. So, how to reset an eero beacon you may ask.
In this guide, we will walk you through the process of resetting your beacon. Let’s dive right in.
Some links in this post are affiliate links, meaning, at no additional cost to you, we may earn a commission if you click through and make a purchase. As an Amazon Associate, I earn from qualifying purchases.
What is an Eero beacon?
As with the eero 6 extender, the eero beacon extends an existing eero network.
The device is portable and can be plugged into any wall outlet in the house. With this plug-and-play device from Eero, you can extend your Eero network up to 1000 feet.
Eero beacons are WiFi 5 compatible, as opposed to Eero 6 extenders.
Newly upgraded eero extender: eero WiFi 6 extender
Portable eero range extender: eero beacon range extender
What does eero’s soft reset mean?
If you choose to do a soft reset, this is what you can expect. A soft reset clears all network configurations from the eero while preserving the settings and other data.
In other words, your sessions, advanced settings, and port forwarding configurations won’t be affected by a soft reset.
When troubleshooting your Eero beacon, it is best to perform a soft reset. If you want to boost the beacon’s performance, use the soft reset option. It saves time and unnecessary steps.
What does eero’s hard reset do?
If you plan on selling or giving away your eero beacon, a hard reset is the preferred option.
A factory reset (hard reset) will restore your Eero device to its original factory settings. This reset will remove your Eero beacon from your network, clearing all configurations, sessions, and logs.
Be sure you hard reset your eero beacon before giving it away as this might cause problems for the next user.
Before You Begin Resetting Your eero Beacon
Before you begin resetting your eero beacon, perform the following task
- Power cycle your eero beacon. That is unplug it from the wall outlet, wait 30 seconds, and plug it back in.
- Wait for 45 seconds after plugging it in before you begin resetting it.
Once you’re through the above pre-requisite task, decide carefully which type of resetting you’re doing. If you’re done deciding, let’s go.
How to soft reset your eero beacon
Here’s what you need to do to soft reset your eero beacon.
- Locate the beacon’s reset button. It’s located on the left side of the beacon.
- Hold the reset button for seven seconds
- Release the button once the LED flashes yellow.
- Wait for a few moments until the LED returns to solid white.
- Once the reset is complete, you should see a solid white with a green outline in the eero app.
How to hard reset your eero beacon
Here’s what you need to do to factory reset (hard reset) your eero beacon.
- Locate the beacon’s reset button. It’s located on the left side of the beacon.
- Hold the reset button for fifteen seconds
- Release the button once the LED flashes red.
- Wait for a couple of minutes for the reset process to be completed.
- Once the reset is complete, you should see the LED blinking blue indicating the eero beacon is ready for setup.
You can use a factory reset to solve persistent problems that can’t be resolved by soft resetting the beacon.
Eero Beacon has no light and won’t connect
When your Eero beacon won’t turn on, it can be very frustrating. In most cases, people assume that the device is defective and don’t know how to proceed.
Check out these proven steps before ditching your Eero beacon when it won’t connect or won’t turn on.
Try rebooting your eero beacon
At times a simple reboot is all you need to solve your beacon’s malfunctioning problems.
To reboot it, unplug the eero beacon from the socket, wait for thirty seconds, and plug it back in.
Once the reboot is complete, the beacon’s LED turns white indicating it’s connected and functioning properly. Check the other steps below if this doesn’t work for you.
Check your internet connection
If there is no internet connection, the beacon’s functionality is limited. Try rebooting your router to refresh the internet.
If you have an eero Plus subscription, configure the internet backup feature to automatically connect to alternate internet sources when your primary wired internet is down.
Once you fix your internet connection problem, try reconnecting the beacon again.
Try the next step below if it does not turn on or connect.
Hard reset the beacon
You might resolve the problem by a hard reset if neither of the two methods above works.
Move the beacon to the same room as the primary or gateway eero.
Follow the instructions above to hard reset it. If you have no LED light indication, your last option is to call eero’s support.
Call eero customer support
eero Plus users have access to VIP Support. If none of the methods solved the beacon’s no-light issue, this could be an internal power supply problem.
Eero’s technical support can help out with issues like this or they can send you a replacement. You can get across to customer support.
The Eero beacon is flashing blue. What does this mean?
The blinking blue light on your Eero beacon indicates that it is broadcasting Bluetooth.
It turns solid blue after a successful pairing.
However, if the LED continues to flash blue without a successful pairing, your beacon or your ISP might be at fault.
A simple troubleshooting step would be to check if you have an active internet connection. If the internet is on, unplug the beacon and wait for thirty seconds before plugging it back in. Hopefully, this should fix the problem.
Why is my eero beacon flashing red?
When the LED on your eero beacon blinks red without being hard reset, that means the device does not have an active internet connection.
Ensure that the eero router is properly connected to the modem and that your internet service is functioning.
Additionally, if the LED light is red on the beacon, it could be a positioning problem. Use eero’s placement tips to properly place your beacon.
Final Words
Eero designs its mesh systems so that they work out of the box with little or no user input.
Should you ever need to reset your eero beacon for any reason, it’s as easy as described in the guide.
Getting help from eero’s customer service is your next step if you were not able to solve your problem using this guide.
