Are you frustrated with your MyQ garage door opener not connecting to your Eero Wi-Fi network?
You’re not alone! MyQ Not Connecting to Eero is a common issue that many people face.
Whether you’re trying to control your garage door from your phone or connect it to your smart home system, a connection issue can be a major setback.
But don’t worry, there’s a simple fix you can implement to get your MyQ up and running with Eero in no time.
In this article, I’ll walk you through the steps to troubleshoot the problem and get your MyQ and Eero working together seamlessly.
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What is MyQ?
MyQ is a smart home technology that allows you to control your garage door remotely.
It works by connecting your garage door opener to your home’s wireless network and then allowing you to operate the door using a smartphone app, voice commands, or other smart home devices.
With MyQ, you can open and close your garage door from anywhere, check the status of the door (whether it’s open or closed), and receive alerts when the door is opened or closed.
This can be especially useful for people who frequently forget whether they’ve closed the garage door, or who need to let someone in while they’re away from home.
MyQ also offers a range of features and integrations, such as the ability to schedule specific times for the door to open or close, or to integrate with other smart home devices like Amazon Echo or Google Home.
Some MyQ systems also offer advanced security features, such as the ability to set up alerts when the door is opened without your permission.
You can learn more about this system on their website.
The Best MyQ Products
| Image | Product | Features | Price |
|---|---|---|---|
 | Chamberlain Smart Garage Door Opener
| 9.7 | Check Price on Amazon |
 | CHAMBERLAIN Smart Garage Control
| 9.5 | Check Price on Amazon |
 | CHAMBERLAIN myQ Smart Garage HD Camera & Smart Garage Hub Bundle
| 9.1 | Check Price on Amazon |
Is Eero compatible with MyQ?
Yes, Eero is compatible with MyQ. You can connect your MyQ garage door opener to the Eero Wi-Fi network.
This allows you to control your garage door using the MyQ app or other smart home devices connected to the Eero network.
Common reasons why MyQ is not connecting to Eero
There are several common reasons why MyQ may not be connecting to Eero. Here are some of the most likely culprits
Weak Wi-Fi Signal
If your MyQ garage door opener is located too far away from the Eero router or access point, it may have difficulty connecting to the network.
A weak Wi-Fi signal can cause intermittent connectivity problems or prevent your MyQ garage door from connecting altogether.
Wrong WiFi Band
It’s important to note that MyQ garage door openers only work on the 2.4 GHz Wi-Fi band, not the 5 GHz bands.
If your Eero network is set up to only use the 5 GHz bands, you won’t be able to connect the MyQ garage door opener to the network.
Therefore, it’s important to ensure that the 2.4 GHz band is enabled on your Eero network before attempting to connect the MyQ garage door opener.
You can check your Eero network settings to confirm that the 2.4 GHz band is enabled, and then proceed with setting up the MyQ garage door opener on the network.
Wrong WiFi Password Protocol
MyQ garage door openers are only compatible with Wi-Fi networks that use the WPA2 protocol.
This means that if your Eero network is using an older protocol like WEP or WPA, you won’t be able to connect the MyQ garage door opener to the network.
Additionally, it’s important to note that the “mixed mode” setting (WPA/WPA2/WPA3) is not recommended for use with MyQ garage door openers, as it can cause connectivity issues.
To ensure the best performance and reliability when connecting MyQ to your Eero network, it’s recommended to use the WPA2 protocol exclusively.
Solutions for MyQ Not Connecting to Eero
If you’re having trouble connecting your MyQ garage door opener to your Eero network, there are a few solutions you can try to get things working again.
Here are some of the most common fixes for the MyQ not connecting to the Eero issue
Check your Wi-Fi settings
First, make sure your Eero network is set up to use the 2.4 GHz Wi-Fi band and the WPA2 protocol.
Also, verify that the Wi-Fi channel is set to a single channel, ideally channels 1, 6, or 11.
If any of these settings are incorrect, you may experience connectivity issues with MyQ.
You can temporarily disable the 5GHz bands on eero to connect your MyQ.
This method disables the 5GHz bands for 10 minutes while you attempt connecting your MyQ to the 2.4GHz band.
To do this,
Open the eero mobile app on your smartphone or tablet.
Tap on the “Settings” tab at the bottom of the screen.
Tap on “Troubleshooting” at the bottom of the setting screen.
Tap on “My device won’t connect”
Finally, select “temporary pause 5GHz” then try connecting your MyQ hub again.
Power cycle your eero
Sometimes, simply power cycling your Eero router can help reset any network issues and get MyQ connected.
Try unplugging your eero, waiting 30 seconds, and plugging it back in.
Once the eero reboots, attempt to connect your MyQ garage door opener again.
Move the MyQ hub closer to the Eero
If the signal between the MyQ hub and the Eero router is weak, it can cause connectivity issues.
Try moving the MyQ hub closer to the eero router to see if that improves the connection.
Reset the MyQ hub
If the above solutions don’t work, you may need to reset the MyQ hub.
To do this, press and hold the Settings button on the hub for 10 seconds.
The hub’s light will blink and then turn off, indicating that it has been factory reset.
You’ll then need to repair the hub with your Eero network.
Reset the Eero network
If none of the above solutions work, you may need to reset your entire Eero network.
To do this, unplug all of your Eero devices, wait 30 seconds, and then plug them back in.
Once the network reboots, attempt to connect your MyQ garage door opener again.
Contact MyQ customer support
If you’ve tried all of the above solutions and still can’t get MyQ to connect to Eero, it may be time to contact MyQ customer support for further assistance.
They can help troubleshoot the issue and provide more advanced solutions if needed.
By following these solutions, you should be able to resolve the MyQ not connecting to Eero issue and get your garage door opener connected to your network once again.
Bottom Line
Connecting your myQ garage door opener to your eero Wi-Fi system can be a bit of a challenge sometimes.
But with the right troubleshooting steps, it’s possible to get these devices working together seamlessly.
By following the solutions outlined in this article, you can identify and fix common connection issues and enjoy the convenience and security of a smart garage door opener.
